Centers Zone
Delhi-NCR North
Mumbai West
Chennai South
Bangalore South
Hyderabad South
Indore Central

Target group

  • Decision-makers for selection of hospitals/doctors for the healthcare of themselves and immediate family)
  • Age group of 31 to 65 years
  • SEC A, B and C

Objective 1

To enlist the most Trusted Hospitals in the country

Objective 2

To understand the parameters driving this ‘trust’

The ranking of hospitals can be arrived at by creating a single number trust index for each hospital as below –

  • Step 1: Determining the weightage of each driver of trust

    Using driver analysis, we will assign the regression coefficient as the weightage for each parameter

  • Step 2: Calculating the weighted score for each hospital for each respondent

    Score for hospital 1 = W1*S1 + W2*S2 + W3*S3 + ……………….Wn*Sn

  • Step 3: Determining the ranking:

    Arriving at the average rating for each hospital after aggregating scores given to the hospital by each respondent

Trustmark for Indian Healthcare Sector

India's Most Trusted Hospitals

  • Most Trusted Private Sector Hospital of the city
  • Most Trusted Hospital in the city for the following speciality
  • Cardiology
  • Orthopaedic
  • Gynaecology
  • Oncology
  • Critical Illness
  • Eye Care

Study Background

The profusion of choice today, in both private and public sectors, has been both good and bad for the consumer. Good, because quality choice really follows the coming of age of any industry and more so in healthcare.


Research partner

Ipsos ranks Third in the global research industry. With a strong presence in 87 coun-tries, Ipsos employs more than 16,000 people and has the ability to conduct research pro-grams in more than 100 countries.